When prompted to unlock Privacy & Security settings on your computer, type in your computer's password and then click Unlock to continue on. Click Allow to authorize FireEye Helper to run on your computer.
The Privacy & Security settings window from System Settings will open as shown below. IMPORTANT: Failure to allow the FireEye extension to run as required will cause the FireEye installer to be stuck, preventing your computer from restarting or shutting down. Follow the instructions below depending on the macOS version running on your computer:.(NOTE: In macOS Ventura, click Open System Settings.) If this dialog appears, click Open System Preferences.If prompted by BigFix to install or update FireEye on your Mac, please respond accordingly by clicking Take Action in the BigFix window to begin.NOTE: Our FireEye installer will open these instructions automatically for you to take these required actions to complete installation of FireEye if your computer isn't enrolled and managed in UCSF's Jamf Pro. Step-by-step instructions if prompted to install or update FireEye on your Mac More details about FireEye is available on this website:.A system restart IS REQUIRED when updating FireEye from an older version.A system restart is not required for new installations.FireEye is part of UCSF's minimum security standard for all computers that connects to any UCSF's campus or health networks regardless of whether confidential data is involved or not.There is no need to download and run a separate installer for FireEye. FireEye is automatically installed as part of BigFix.For Macs that are not actively enrolled in UCSF's Jamf Pro, you MUST follow these instructions to complete the installation of FireEye and activate security protection.Installing FireEye Endpoint Security on Macs
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